1. Introduction
This Privacy Policy explains how Hydrasoft Technologies collects, uses, discloses, and protects personal information when you use our website at www.hydrasoft.co.ke (the "Site"). By accessing or using the Site, you consent to the practices described in this policy.
2. Information We Collect
We collect information that you provide directly when you fill in forms, contact us, or request services. This may include your name, email address, phone number, company name, and details about your project or inquiry.
We also automatically collect information about your use of the Site, including your IP address, browser type, device information, pages visited, and how you interact with the Site. This helps us improve performance and deliver better experiences.
3. How We Use Your Information
We use the information we collect to communicate with you, respond to inquiries, provide requested services, process transactions, and deliver updates about our services. We may also use data to personalize your experience, improve the Site, and understand how our visitors use our services.
4. Legal Basis for Processing
Under applicable law, we process personal information when we have a legitimate interest, when processing is necessary to fulfill our contract with you, to comply with legal obligations, or with your consent when required.
5. Data Sharing and Disclosure
We do not sell or rent your personal information. We may share personal data with trusted service providers who help us operate the Site, process inquiries, or deliver services. These providers are contractually obligated to keep your information secure and only use it for the purposes we specify.
We may also disclose information if required by law, to protect our rights, or to comply with legal processes.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to collect information about your browsing behavior, preferences, and interactions with the Site. Cookies help us remember your settings, analyze traffic, and improve site performance.
For more details about the cookies we use and how to manage them, please review our Cookie Policy.
7. Security
We use appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
9. Your Rights
Depending on your jurisdiction, you may have rights regarding the personal information we hold, including the right to access, correct, update, or delete your data. You may also request that we restrict processing or object to certain uses of your information.
10. Children’s Privacy
The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If we learn we have collected information from a child under 13, we will take steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects when changes were made. Continued use of the Site following changes constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions about this policy or how we handle your information, please contact us at info@hydrasoft.co.ke or +254 722 880 726.